SaaS security and artificial intelligence solutions
Applicable to services provided by:
SentiView SentiView
Simplified Joint Stock Company with capital of 72,001 euros
Registered with the Lyon RCS under number 938 765 211
Head office: 5 Cours de Verdun-Gensoul, 69002 Lyon, France
The purpose of these General Conditions of Sale (hereinafter the “CGV”) is to define the legal, technical and financial conditions under which the SentiView company provides its professional customers access to its security software solutions, offered in Software as a mode Service (SaaS).
The Services include, in particular, intelligent video analysis, detection and of events assisted by artificial intelligence, alarm management, signal transmission and secure data storage.
These General Terms and Conditions apply exclusively to customers acting for professional purposes. They take precedence over any other document emanating from the Client, unless expressly accepted in writing by SentiView.
The contractual relationship between the Parties is constituted, in descending order of priority:
In the event of a contradiction, the higher ranking document will prevail.
The contract is formed on the date of signing the quote, electronic validation or any acceptance written from the Customer.
All orders are firm and final. It implies unreserved acceptance of these General Terms and Conditions.
SentiView provides the Client with a platform accessible online, allowing the exploitation of security solutions based in particular on artificial intelligence technologies.
The Services are provided according to the state of technical and scientific knowledge on the day they are updated. provision. The precise functionalities subscribed to by the Customer are defined in the quote or specific contract.
SentiView reserves the right to make any modification or improvement to the Services, as long as these developments do not substantially alter the essential functionalities subscribed to.
SentiView undertakes to implement all reasonable means to ensure continued accessibility of the platform.
A target annual availability rate of 99.5% is targeted, excluding scheduled maintenance periods, updates security updates or force majeure.
SentiView cannot be held responsible for interruptions resulting from:
SentiView is bound by an obligation of means.
She undertakes to:
The Customer undertakes to use the Services in accordance with their intended purpose and the regulations. applicable.
The Customer remains solely responsible for:
The Customer guarantees SentiView against any claim or action resulting from non-compliant use of the Services.
Prices are expressed in euros excluding taxes and invoiced according to the frequency agreed in the quote.
Invoices are payable thirty (30) days from the date of issue, unless otherwise stipulated.
Any late payment will result, automatically and without prior notice:
SentiView remains the exclusive owner of all intellectual property rights relating to the Services, platform, algorithms, artificial intelligence models, developments and databases.
The contract does not involve any transfer of rights. It only confers on the Client a right of use personal, non-exclusive, non-transferable and limited to the duration of the contract.
Any reproduction, decompilation, extraction or attempted reverse engineering is strictly prohibited.
In the context of the SaaS Services, SentiView acts as a subcontractor within the meaning of the (EU) Regulation 2016/679.
The respective obligations of the Parties are defined in the attached Data Processing Agreement.
The Customer's data remains its exclusive property. SentiView undertakes not to exploit them for his own account.
SentiView implements appropriate technical and organizational measures to guarantee a level of security adapted to the risks, including in particular:
The overall and cumulative liability of SentiView, for all causes, is expressly limited to the total amount excluding taxes collected for the last twelve (12) months preceding the triggering event.
Under no circumstances will SentiView be held liable for indirect damages, including loss operating costs, loss of turnover, damage to image or loss of data attributable to the Customer.
The contract is concluded for the duration provided for in the estimate. It is renewable by tacit agreement except denunciation with three (3) months’ notice before due date.
In the event of a serious breach by one of the Parties, the contract may be terminated automatically thirty (30) days after formal notice remained without effect.
At the end of the contract, the Client may request the export of his data in a standard format. exploitable.
The data will be retained for a maximum period of thirty (30) days before deletion. definitive, unless otherwise required by law.
Neither Party may be held responsible for a failure resulting from an event of force. major as defined by article 1218 of the Civil Code.
These General Terms and Conditions are subject to French law.
Any dispute relating to their interpretation or execution falls under the exclusive jurisdiction of the courts. within the jurisdiction of the Lyon Court of Appeal.